The damage to trustWe have more conversations than we would like with prospective clients who are deeply sceptical of the entire international advice profession. They have either lost money directly through these products, know someone who has, or have simply done enough reading to be wary. That scepticism is, in many cases, entirely justified.
The difficulty is that it paints everyone with the same brush. A client who has been burned by a commission-driven salesperson pushing an opaque loan note structure has every reason to approach the next adviser with suspicion, even if that adviser operates in a completely different way.
Rebuilding that trust takes time. It means being transparent about how we charge, what we hold, why we hold it, and what every element of a client's portfolio costs. It means evidence over promises and structured portfolios over exciting products. And it means being willing to have the occasionally uncomfortable conversation about what good advice actually looks like, and what it does not.
How to protect yourself: what to ask before taking any financial advice overseasGiven how frequently these conversations come up, we have put together a set of principles we think every expatriate investor should apply before engaging with a financial adviser in any international market. We will include these across our content regularly, because they matter.
The Brigantia checklist for choosing an international adviser- Demand full disclosure of all earnings. Before you sign anything, ask the adviser to put in writing every fee, commission, rebate, kickback or other form of remuneration they will receive in connection with any recommendation they make. If they are reluctant to do this, that reluctance tells you something important.
- Interrogate every layer of charges. A "fee-based" adviser can still place clients in funds that levy two percent per year and return one percent of that to the adviser, often without clear disclosure. Ask for a full cost breakdown of every product suggested, including the total expense ratio, any adviser remuneration embedded within the product, and any platform or wrapper charges.
- Look for experience in a well-regulated jurisdiction. Advisers who have worked within the UK regulatory framework, and particularly those who trained and qualified there, tend to operate to a higher standard. That experience matters.
- Check that they hold a recognised qualification. A minimum of Level 4 qualification from an institution such as the Chartered Insurance Institute (CII) or the Chartered Institute for Securities and Investment (CISI) is a reasonable baseline. Anything less should prompt further questions.
- Verify that they are regulated somewhere. International regulation is rarely as robust as the UK's Financial Conduct Authority, but some oversight is better than none. Ask which regulator governs their advice activities and what that regulation actually covers.
- Understand where they sit within a wider structure. Advisers who operate as part of a larger group or network, with compliance oversight, regular reviews and a clear escalation structure, are generally more accountable than those operating entirely independently. Ask who oversees their advice and how.
- Watch the conversation carefully. If an adviser moves quickly towards complex products, particularly anything involving private credit, or illiquid alternatives, early in a relationship and before they have understood your full financial situation, that is a warning sign. A good adviser spends the majority of early conversations asking questions and listening, not recommending.
- Check for lock-ins and restrictions. Before committing to anything, understand fully how and when you can access your money. Are there early exit penalties? Fixed terms? Conditions attached to interest payments? These details matter enormously and are sometimes buried in documentation that is easy to overlook.
- Always ask: what is the worst case here? Not the best case. Not the projected return. The worst case. If the issuer fails, if the market moves against you, if you need the money back early, what happens? If you cannot get a clear and satisfactory answer to that question, do not proceed.
- Read their content before you trust their advice. Look at their blog posts, social media, client communications. Are they focused on client outcomes, financial planning principles, long-term thinking? Or is the content shallow, product-heavy, or conspicuously absent? An adviser's published views tend to reflect their actual priorities.